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What You Agree To When You Use mdlottery

These terms set out the rules that apply to your account — how you open it, how payments move through PayPal, Venmo, or Play+, and what we each expect from the relationship. Access depends on state law and is available where local law permits.

Account Eligibility RulesPayPal, Venmo & Play+ Payment TermsState-by-State Access ConditionsAccount Suspension & ClosureDispute Resolution Process
mdlottery What You Agree To When You Use mdlottery
POLICY PRACTICES

How We Handle Your Account Under These Terms

Our account security practices, data handling, and retention policies follow what these terms promise. Here is what that looks like in practice.

Data Retention

We retain your account data for the period required by the state in which you registered. You can request a copy of your stored data through the account settings page.

Account Security

Your login is protected by two-step verification. Any suspicious access attempt triggers an automatic lock and an email alert to the address on file.

Cookie Policy

We use session and preference cookies to keep your payment method — PayPal, Venmo, or Play+ — remembered between visits. You can manage cookie settings from your browser.

Requesting Changes

To update your name, address, or payment method on file, contact support through live chat or email. Identity re-verification may be required before the change takes effect.

TERMS CONTACT

Reach Us About Your Terms Questions

Live Chat Open live chat from your account dashboard to ask about specific term provisions, account restrictions, or payment conditions. Response times vary by queue.
Email Support Email us for written clarification on any clause. We respond to terms-related queries separately from general account help so your question reaches the right team.
Account Message Center Check your in-account message center for terms update notices, policy change alerts, and any compliance communications specific to your state.

Common Questions About These Terms

The answers below cover the situations we hear about most when it comes to account terms, payment rules, and your rights as an account holder.

No. Access depends on state law. If your state does not currently permit this type of account, these terms do not apply and you are not eligible to open an account.

Funds in your account wallet are returned to the originating payment method following identity verification. The review process timeline depends on the reason for suspension.

We send a notice to the email address on your account before any material change takes effect. You can also check the version date at the bottom of this page at any time.

Core account rules apply equally regardless of method. However, PayPal, Venmo, and Play+ each carry their own network terms that sit alongside ours and are enforced by those providers.

Submit a data deletion request via email to our support team. We process requests within the timeframe required by your state's applicable data rules, confirmed by reply email.

Your account is in good standing when your identity is verified, no unresolved chargebacks are open, and your activity complies with the use rules outlined in this document.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.